New Patient Information

Make an Appointment

Contact the DFP Reception Desk at 919-537-3939 and tell the receptionist you are interested in becoming a DFP patient. You will be asked for some general information.

Information Packet

After your new patient appointment has been scheduled, an informational packet will be mailed to you that will include your appointment confirmation, a brochure with a map and directions and any additional paperwork that needs to be completed.

After-Hours Emergency

After you have become an established patient of the Dental Faculty Practice, should you require emergency dental treatment:

  • During regularly scheduled working hours: Call 919-537-3939.
  • When the practice is closed and for DFP patients of record: Please contact your primary dentist of record. If you are unable to contact your dentist and you are experiencing a life threatening emergency, please go to your nearest emergency department.

Insurance Information

As of January 2019, the UNC Dental Faculty Practice is a participating in-network dental provider with MetLife.

Our practice recognizes the importance of dental insurance. For dental insurance policies that we are not in-network with, we will file your claim  once payment is received in full for the treatment.

In these cases, any benefits your insurance company provides will be directed to you.

Dental Financing

The Dental Faculty Practice is a fee-for-service dental practice with fees comparable to that found at a private practice in the surrounding community. Payment is due at time of service. We understand that sometimes treatment needs to be extended over a period of time and may require other payment arrangements. That’s why we have partnered with LendingClub to provide a six-month, interest-free financing option and their longer-term, 24- to 84-month financing terms. Please speak with our Financial Counselor or Patient Business Services for more information.

We currently accept cash, check, money order, Health Care Savings Account cards, MasterCard, Visa, and LendingClub Patient Solutions.

Pay Your Bill Online

Records Release Policy

Records Release Form

Records Release Form (Español)

Please note, the UNC-CH School of Dentistry Dental Faculty Practice does not participate in the Ryan White HIV/AIDS Program. For a list of participating health care centers, click here.